The client or representative must be present during templating to agree all relevant details such as area coverage, height of splashbacks, joints etc. Advice would also be given if any additional work needs to be carried out before the glass could be fixed.
In the event that a you or a trusted representative is not present we will use our best endeavours to template but take no responsibility whatsoever for any misinterpretations.
All surfaces/carcasses to be templated must be complete, flat and level. The final level of the glass can only be as good as the level of the units underneath.
All units and worktops must be well constructed, fixed together and be fully fitted. This includes end panels or other additions to the main units.
We accept no liability for problems caused by additions or alterations to the furniture or appliances etc. after the template stage has taken place.
Any alterations made by either yourself, kitchen company or fitters after the survey has taken place will require a revisit. This will be at an extra cost to you and may delay your fitting date. We will not accept any alterations given verbally over the phone.
If any walls around the glass splashbacks are to be plastered or altered in any way they must be done either before templating or after fitting the glass.
In some cases gas or electric hobs must be disconnected but available on site on date of fitting.
In some cases taps must be disconnected but available on site on date of fitting.
We do not include removing/fitting of the hobs/taps in your price.
If any of the above conditions are not met, we will use our best endeavours to template but take no responsibility whatsoever for any misinterpretations.
Holes and or cut outs on toughened glass must be within manufacturing tolerances and we reserve the right to refuse any order that does not comply with our specifications. All internal cut outs will have a radius minimum of the thickness of the glass.