Delivery Terms MCG

Delivery of Goods

All our glass is made to measure and supply-only: collect free from Greenford (UB6) by appointment, or we deliver within 100 miles of Greenford in our own vans. We do not offer installation.

We deliver to addresses within 100 miles of Greenford (UB6). For large commercial projects we can deliver anywhere in England.

Goods can be delivered either to most UK business or home addresses with a valid postcode.

All orders are delivered in our own vans. We do not use couriers or Royal Mail. A signature is required on delivery. The glass is delivered loose, protected with travel pads. Delivery is tailboard, kerbside and driver-only, so you need to arrange offloading.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. Every delivery must be checked before you sign. Please note any damage or missing items on the delivery note in front of the driver. Signing as “unchecked” is not accepted and will be treated as a normal signature confirming the goods arrived complete and in good condition.

Delivery Charges

Delivery is charged in addition to the prices shown.

Delivery starts from £50 + VAT. The exact charge depends on your delivery address and is worked out automatically from your postcode at checkout.

We do not deliver outside the UK.

Normally, when you add products to your shopping cart the appropriate carriage & packing charge will be added automatically. However, in certain circumstances due to size, and/or weight, and/or delivery location additional carriage charges may apply over and above those stated on our website. We will advise if there are any additional carriage charges to your order once it has been received by us for processing. In such circumstances, you will not be bound to continue with your purchase, and will be asked to email us to confirm that you wish to proceed.

Delivery Times

Delivery times are calculated in working days – i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.

From receipt of your order we will endeavour to deliver your items within the lead time shown on the product page.

Risk in the goods will pass to you on delivery. Delivery is deemed to have taken place once a signature has been received accepting such delivery.

All deliveries must be signed for.

IMPORTANT
We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. MyColourGlass shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of failed delivery.